17 Comments

March 13th, 2008 @5:22 pm  

Interesting tactic. I have yet to play with yahoo’s PPC service, but I will in the coming days and go through their help section. Thanks for the primer, looking forward to the rest of the day.

dolomite Said,
March 13th, 2008 @5:24 pm  

haha, funny shit! I use to screw with telemarketers when ever they called me. I would say “BJ’s Whorehouse, how may I direct your call?”

And I agree, you definitely need to call Yahoo and deal with them directly. Otherwise you can be waiting a week or so to get your frickin ads approved.

cabuki Said,
March 13th, 2008 @5:44 pm  

FFS!! Now i know why i had so many inactive kw’s@#!@#!@#~## god dammit, thanks a bunch for pointing out the obvious :O

March 13th, 2008 @5:57 pm  

Hahahaha. Oh man, You just made my day. That was fantastic.

I really wish Yahoo had an import function though. I have an inhouse tool I use to help split into adgroups for Adwords, and upload them via Adwords editor.

This is a main in the arse with Yahoo.

Yebot Said,
March 13th, 2008 @6:20 pm  

Holy sh!t Ruck. I’m stunned. ROTFF.

@Eric -

Yahoo does have an import function. Here is a paste from an email they sent me the other day. (Further evidence that it pays to call them to get the whole story…)

—————————
Hello xxxxx,

Thank you for your inquiry; we would be happy to assist you. The Import feature is available for our Gold Advertisers and above. Gold Advertisers spend $500.00 per month or $6000.00 per year with us. We review your average spending every quarter and will contact you automatically if you qualify for a new service tier.

As a courtesy, we have extended you a one time exception for a bulk upload of up to 1500 keywords. Attached is the formatted template you may use to add new campaigns, ad groups, keywords and ads to your account and the instructions on how to complete the spreadsheet. Simply fill it in and e-mail it back to us and we will upload it for you. Please specify in your message if the upload is meant to be added to your existing campaigns or to replace them.

For an example of what the spreadsheet should look like when completed, you also may download your current campaigns from the Campaigns tab in your account. This download will be in the same format your new submission should be in.

Please do not hesitate to contact us if we can be of any further assistance.

Sincerely,

xxxxx xxxxxxx
Customer Solutions
Yahoo! Search Marketing

simon Said,
March 13th, 2008 @6:30 pm  

to get import function in yahoo you have to spend 1500 in one month with them o 500 for 3 months, then you send them an email and in 24 o 48 hours they upgrade your account to gold

Franklin Said,
March 13th, 2008 @7:06 pm  

Lol!!!!!!!! It’s so funny Ruck, this conversation that you had with the Yahoo! dude………I laughed like crazy I almost jumped out of my chair…..

Most people would hang up though if someone pranks them just like that…. =P.

March 13th, 2008 @8:00 pm  

You can definitely learn something by calling these places, but depends who you get you may be steered in the wrong direction.
I had a call today from MSN search when I was sleeping, wonder WTF they want.
Glad you’re back to posting Ruck.

Ruck Said,
March 13th, 2008 @8:49 pm  

@ Keith - Agreed 100% man. Usually I try to be as nice as I can in try to get someone else to talk to if this happens. Generally though, I wait a bit and call back to try and get someone else without someone feeling bad. I got a vindictive MSN Support man one day and it was not much fun.

I seriously thought the dude would hang up. I would bet he sat there a bit after the phone call and chuckled a bit. I did.

Franklin Said,
March 13th, 2008 @8:59 pm  

So Ruck, how did you manage to keep your cool??!! If I were to do what you did with the Yahoo! dude, probably I would’ve laughed my a** off and blown my cover…..
It’s difficult to sound serious when we’re crazily teasing people like that ;)

Ruck Said,
March 13th, 2008 @9:04 pm  

Well,

Honestly on the phone I was just going to say the pizza thing and then go directly into verbally bashing him. I just didnt want to do that with this guy. It never helps to really do that anyway, but he sounded pretty young.

I was laughing during the conversation. Right after each of his statements picture me with the phone covered laughing before each of my responses.

Cept when he called me Rick. I didnt care too much for that. Thought at the time he might be pulling a 180 on me

Gokarter Said,
March 13th, 2008 @9:40 pm  

Dude I’d hate to get ya on the phone if you were in a real bad mood.LoL
I just had to say this to ya Ruck ,Don’t forget to Order a Pizza from the Dentist tomorrow. I’m sure he’ll buy after your done with him LMAO

March 16th, 2008 @5:14 pm  

Quick question

The keywords we used for Google content for testing we are going to use these for testing on Yahoo search?

Also… When are you gonna get that pic up?

Chris Said,
March 16th, 2008 @7:11 pm  

Awesome. I don’t know that much about Yahoo so I’ll be looking forward to this one.

Mike Said,
March 19th, 2008 @6:12 am  

We’ve had our share of run-ins with Yahoo too and they have been less than helpful….especially on trademark issues. Great series by the way…keep it up.

April 2nd, 2008 @2:59 am  

Eh, I’m a little behind with the series, but this is still shedding a lot of light with each post.

The conversation reminds me of a buddy of mine. He just does stuff like that to make himself laugh later for some reason… people like you are odd, but hilarious. ha ha

MMMomma Said,
April 3rd, 2008 @12:46 am  

I have not advertised with Yahoo for years, what is “Revealing email and zip submits is almost a no-no on Yahoo.” What does that mean. I am in Canada so do not use zip codes, but I would like to understand what the no no is. I got the $50.00 coupon and do my first mini campaign so do not want to start off on the wrong foot.

Thanks Ruck

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